Job Description

We're Hiring :

Designation

: Email Support Executive

Process

: Drafts king

Experience

: 1 yrs in customer support voice or chat with proper documents

Skills

: Excellent Communication skill in English

Qualification

: Graduate

Age limit

: 35

Salary

: Upto 4lpa

5 day's working & 24/7 shift

2 way cab will be provided

Location

: Chennai.

Roles & Responsibilities :

Handle customer inquiries via email and chat, giving prompt answers to customer questions.

Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.

Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.

Collaborate with internal stakeholders such as the product and payments team for faster resolutions.

Identify and escalate customer requests to managers when there's a complex issue.

Interested Candidates can contact

HR- 7358756477

Job Types: Full-time, Permanent

Pay: ?150,000.00 - ?400,000.00 per year

Schedule:

Morning shift Night shift Rotational shift
Supplemental Pay:

Performance bonus Yearly bonus
Application Question(s):

What's your years of experience in email support ? Are you an immediate Joiner ?
Work Location: In person

Speak with the employer

+91 7358756477