Job Description

Job Title: Email Support Executive

Location: Jaipur (Work from Office)

Eligibility Criteria

Graduation (any stream) - Mandatory

Minimum 1 year of international customer support/customer handling experience (on paper)

Strong written communication skills

Flexible with rotational shifts and week-offs

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About the Role

We are looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, here's your chance to work with a global leader in customer experience management.

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Key Responsibilities

Respond to customer emails with accuracy, empathy, and professionalism

Resolve queries efficiently and escalate complex issues when necessary

Ensure compliance with quality and process standards

Work closely with internal teams to deliver seamless customer service

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Salary & Incentives

CTC: ?36,000 -

In-hand (Training Period - First 3 Months): ~?29500/- approximate

Performance Linked Incentive (PLI): Up to ?1,000/month based on performance

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Perks & Benefits

5-Day working with rotational shifts & week-offs

Paid training for smooth onboarding

14 days of accommodation + complimentary breakfast

Travel reimbursement (Bus/Train/Flight)

Health & wellness coverage + employee assistance program

Career growth opportunities with a global brand

Inclusive & collaborative work culture

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Please Note

No leaves permitted during the first 3 months of training

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Job Types: Full-time, Permanent

Pay: ?29,500.00 - ?36,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person