Job Title: Email Support Executive
Location: Indore (Work from Office)
About the Role
Looking for Email Support Executives to join our Indore team. If you have prior experience in international customer support or client handling, here's your chance to work with a global leader in customer experience management.
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Key Responsibilities
Respond to customer emails with accuracy, empathy, and professionalism.
Resolve queries efficiently and escalate complex issues when necessary.
Ensure compliance with quality and process standards.
Work closely with internal teams to deliver seamless customer service.
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Salary & Incentives
Performance Linked Incentive (PLI): Up to ₹1,000/month based on performance
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Perks & Benefits
5-Day working with rotational shifts & week-offs
Paid training for smooth onboarding
Accommodation + complimentary breakfast
Travel reimbursement (Bus/Train/Flight)
Health & wellness coverage + employee assistance program
Career growth opportunities with a global brand
Inclusive & collaborative work culture
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? Please Note
No leaves permitted during the first 45 days of training
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Eligibility Criteria
Graduation (any stream) - Mandatory
Minimum 1 year of international customer support/customer handling experience (on paper)
Strong written communication skills
Flexible with rotational shifts and week-offs
Job Types: Full-time, Permanent, Fresher
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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