We are hiring dynamic and customer-focused professionals for our
Email/Chat Process
team. If you have experience in BPO and a good understanding of BFI (Banking, Financial Services & Insurance), this is a great opportunity to join a fast-paced, growing organization.
Responsibilities:
Handle customer queries via email and chat professionally and efficiently
Resolve issues and provide accurate information
Maintain high levels of customer satisfaction
Document interactions clearly and concisely
Requirements:
Minimum
1 year of BPO experience
Good communication skills (written and verbal)
Basic knowledge of
BFI sector
Ability to work in rotational offs (5-day work week)
Comfortable with
day shift
schedule
Based in or able to commute to
Chandivali
What We Offer:
Competitive salary
Growth opportunities within the organization
Supportive team and work culture
Paid training
Job Type: Full-time
Benefits:
Health insurance
Paid time off
Provident Fund
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹26,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Expected Start Date: 15/10/2025
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