Respond to customer queries through email and live chat in a professional manner.
Resolve customer issues related to products, services, and policies.
Maintain accurate records of customer interactions and issues.
Escalate unresolved issues to relevant teams or higher authorities.
Follow up with customers to ensure satisfaction and resolve any further issues.
Ensure compliance with company policies and guidelines in all interactions.
Banking
Job Types: Full-time, Fresher
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Work Location: In person
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