Email Support Executive

Year    KA, IN, India

Job Description

An Email Support Executive is a non-voice customer service professional responsible for managing and resolving customer inquiries, complaints, and technical issues primarily through email communication.

Core Roles & Responsibilities



Inquiry Management:

Responding to customer questions regarding products, services, or orders in a professional and timely manner.

Issue Resolution:

Troubleshooting problems by clarifying complaints, determining the cause, and offering step-by-step solutions.

Escalation Handling:

Forwarding complex or unresolved technical issues to the appropriate internal teams (e.g., technical, product, or logistics). Age criteria 18 to 29 years
Job Types: Full-time, Permanent, Fresher

Pay: ?18,388.57 - ?34,458.55 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5175191
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year