Email Support Executive Job in EPIQ India Support and Services LLP

Email Support Executive

Year KA, IN, India

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Job Description

Job description:

Job Title :E-commerce background, Chat support

Location: HSR Layout,Bangalore

About the Role:

We are hiring Customer Support Executives for a premium FinTech and E-commerce platform

. If you have prior experience in chat support or e-commerce processes and strong communication skills, this role is for you!

Requirements:

6+ months of customer support experience

(E-commerce / BPO preferred).

Excellent communication skills in

Hindi & Kannada.

Strong problem-solving & customer handling skills.

Willingness to work in a 9 AM - 9 PM project window.

Responsibilities:

Handle customer queries via chat & support channels.

Resolve issues related to:

UPI transactions stuck

Order not delivered

Applied coupon code not working

Deliver excellent customer service with professionalism.

Maintain accurate records of customer interactions.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Application Question(s):

What is your overall experience? Are you an Immediate Joiner? Are you from Bangalore or Ready to relocate Bangalore?
Work Location: In person

Speak with the employer

+91 9952037702

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Job Detail

Job Id

JD4174019
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

KA, IN, India
Education

Not mentioned
Experience

Year

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