Job Description

Email Support Executive (Jaipur)

Location: Jaipur (Work from Office)

CTC: ?36,000 - ?38,000 per month

About the Role

Company is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, here's your chance to work with a global leader in customer experience management.

Key Responsibilities

Respond to customer emails with accuracy, empathy, and professionalism

Resolve queries efficiently and escalate complex issues when necessary

Ensure compliance with quality and process standards

Work closely with internal teams to deliver seamless customer service

Salary & Incentives

CTC: ?36,000 - ?38,000 per month

In-hand (Training Period - First 3 Months): ~?30,000 - 32000

Performance Linked Incentive (PLI): Up to ?1,000/month based on performance

Perks & Benefits

5-Day working with rotational shifts & week-offs

Paid training for smooth onboarding

14 days of accommodation + complimentary breakfast

Travel tickets Bus/Train/Flight)

Health & wellness coverage + employee assistance program

Career growth opportunities with a global brand

Inclusive & collaborative work culture

Please Note

No leaves permitted during the first 3 months of training

Eligibility Criteria

Graduation (any stream) - Mandatory

Minimum 1 year of international customer support/customer handling experience (on paper)

Strong written communication skills

Flexible with rotational shifts and week-offs

Job Types: Full-time, Permanent, Fresher

Pay: ?32,000.00 - ?41,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person