5AM - 2PM CST
We're looking for a results-driven and detail-oriented
Email & Marketing Automation Specialist
to support the daily execution and optimization of our multi-brand marketing operations. You'll be working closely with the Head of Email & Automation to manage high-performing email, SMS, WhatsApp, and push campaigns across brands.
If you have 5-6 years of hands-on experience in ESPs, CRM workflows, campaign setup, and automation QA--and want to contribute to a fast-paced, data-driven, and AI-powered marketing team marketing team--this role is for you.
Key Responsibilities:
-------------------------
Email Marketing Execution
Build, QA, and launch email campaigns in Brevo for different user segments (individual, corporate, admin)
Create email drip flows based on lifecycle triggers (abandonment, quiz behavior, renewals, etc.)
Work on segmentation, personalization, and A/B testing of subject lines and content
Use AI-powered copy and subject line optimization tools to improve engagement rates.
Automation Workflows
Set up and maintain marketing automation workflows using Brevo and Pipedrive
Assist in the setup of SMS/WhatsApp/push notifications and outbound call reminders
Monitor and report on automation performance and troubleshoot sync issues
Implement AI-driven predictive workflows (e.g., send time optimization, churn prediction, product/course recommendations).
CRM Integration & Data QA
Perform weekly audits of data sync between backendBrevo/Pipedrive
Ensure correct tagging, attributes, and custom event triggers for each user type and brand
Maintain data hygiene across automation flows
Use AI-based anomaly detection tools to spot data sync or performance issues early.
Reporting & Optimization
Track campaign performance using internal dashboards or Looker Studio
Share weekly insights on open rates, CTRs, bounces, unsubscribes, etc.
Make recommendations to improve engagement and delivery
Use AI analytics to uncover hidden trends, segment behavior, and identify high-value user cohorts.
Team & Cross-Functional Coordination
Collaborate with content writers, developers, and QA team for smooth campaign execution
Maintain checklists, SOPs, and documentation for recurring tasks
Coordinate with Sales & Support for lead flow follow-ups and campaign timing
What You'll Need:
---------------------
Experience & Skills
5-6 years of hands-on experience in email marketing and automation
Strong experience with
Brevo
,
Pipedrive
, and tools like
Make.com
,
Twilio
Ability to build automation flows, manage segmentation, and run cross-channel campaigns
Eye for detail in QA, testing, and data mapping
Soft Skills
Highly organized with strong follow-through and time management
Comfortable taking ownership and being proactive in campaign execution
Analytical mindset with an ability to translate numbers into actions
Excellent written English and communication skills
Bonus If You Have:
----------------------
Experience working in healthcare/ed-tech or certification-based platforms
Familiarity with GDPR, CAN-SPAM, and compliance best practices
Experience working in a remote, fast-paced marketing team
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