Job Description

Job Title:

Inbound Sales Representative - Chat Process (US Shift)

Location:

Andheri East, Mumbai

Salary:

?30,000 - ?35,000 per month

Experience:

2 - 5 years

Job Type:

Full-time

:

We are looking for an experienced

Inbound Sales Representative

to handle

customer interactions via Chat and Email

. The role focuses on assisting customers, promoting products, preparing quotes, and converting inquiries into sales while delivering excellent customer experience.

Responsibilities:

Handle inbound customer queries through

Web Chat & Email

Assist customers with product information, pricing & availability Promote and sell products using

upselling & cross-selling techniques

Prepare, share, and follow up on

customer quotations

Enter and manage

sales orders

accurately Coordinate discounted pricing for

bulk / large orders

Maintain required

chat quality and response time

Provide basic customer support and escalate complex issues when required Deliver a high level of customer service and professionalism

Requirements:

2+ years

experience in

Inbound Sales / Chat Process / Email Process

Experience in

International BPO / US Sales Process

preferred Strong

written & verbal communication skills

Ability to multitask in a

fast-paced environment

Comfortable working in

US shifts / night shifts

Customer-focused approach with sales mindset Basic computer knowledge:

MS Word, Excel, Outlook

Graduate (Preferred)

Any equivalent qualification acceptable

Benefits:

Saturday & Sunday - Fixed Week Off

Stable

full-time opportunity

Exposure to

US / International customers

Professional and growth-oriented work environment Night shift allowance as per company policy Learning & career growth opportunities
Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Work Location: In person