to handle customer queries and provide support through online chat. The candidate should have good communication skills, typing speed, and a customer-oriented approach.
Responsibilities:
Handle customer queries through chat in a timely and professional manner.
Provide accurate information about products/services.
Resolve customer issues efficiently and escalate if required.
Maintain customer records and update databases.
Work collaboratively with the team to achieve targets.
Ensure a positive customer experience in every interaction.
Requirements
Good written English and typing speed (minimum 30-35 wpm).
Basic computer knowledge and familiarity with chat software.
Prior experience in BPO or customer service preferred.
Ability to multitask and work under pressure.
Benefits:
Performance-based incentives.
Paid training and career growth opportunities.
Friendly and supportive work environment.
Job Type: ₹???-????
Pay: ₹25,000.00 - ₹31,000.00 per month
Benefits:
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Work Location: In person
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