Job Description

Purpose of the job
A versatile role covering IT support, electrical and maintenance tasks, reception and call center
operations, and SAP data entry in the OT, ensuring smooth hospital operations and excellent patient
service.

Roles & Responsibilities

1. IT Support & System MaintenanceProvide basic troubleshooting for hardware, software, and networking issues. Assist in resolving technical issues related to computers, printers, and hospital IT

systems.Support basic system updates, software installations, and maintenance tasks. Resolve issues related to firewall, Server, EMR software etc in co-ordinate with

head office
2. Electrical & Maintenance SupportPerform routine electrical checks and coordinate repairs for lift and hospital

equipments.Ensure proper maintenance of electrical systems, lights, AC units, and essential

hospital infrastructure.Report and follow up on maintenance issues to ensure timely resolution.

3. Reception & Call Center OperationsHandle patient inquiries, appointment scheduling, and front desk coordination. Answer incoming calls, provide hospital service details, and direct calls to the

appropriate departments.Maintain professionalism and ensure a smooth patient experience at the front desk.

4. SAP Data Entry & Administrative TasksEnter and update consumable stock details and billing in SAP. * Maintain accurate documentation of inventory