Job Description

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Role Title

EHS Administration Co-ordinator, iCRC AU

Staff:

• Reporting to EHS Manager in the AU
• Office location: iCRC Noida or Bengaluru

Objectives:

To deliver administrative tasks carried out by members of the AU Environment, Health & Safety (EHS) Team.

The ideal candidate will be responsible for efficiently managing and coordinating various tasks related to client portals, including reviewing and reconciling work orders, monitoring client communications, coordinating with project managers, uploading evidence against work orders, and maintaining internal trackers. The primary objective is to ensure seamless communication, accurate documentation, and timely completion of tasks to support project success and client satisfaction.

Responsibilities:

The person will be responsible for assisting with daily ongoing administrative tasks which include: * Review and Acceptance of Work Orders (WOs):

• Efficiently review and accept Work Orders in client portals, such as Corrigo Pro, etc.
• Reconcile information with UBW PS Work Orders to ensure accuracy and consistency.
• Client Communication Management:

• Monitor daily client communications through portals and triage messages to the relevant team.
• Respond directly to minor administrative requests and flag more technical issues for Project Manager attention.
• Coordination with Project Managers:

• Collaborate with relevant Project Managers on a weekly basis to review portal activity and communications requiring their attention.
• Provide necessary information and support to ensure effective project management.
• Evidence Upload and Closeout Preparation:

• Upload relevant evidence against Work Orders in client portals, including training reports and deliverables.
• Prepare documentation for closeout once invoiced, ensuring all necessary information is accurately recorded.
• Internal Tracker Maintenance:

• Maintain internal trackers containing training schedules, contract tracking, and follow-ups on action items.
• Ensure data accuracy and completeness in trackers to support decision-making processes.
• To provide support for other ad/hoc duties within the team as and when required.

Minimum Qualifications:

\xe2\x80\x98University degree/Diploma qualifications would be advantageous.

A\xe2\x80\x99 level English or equivalent

Required Experience:

This person should be a capable, methodical administrator able to follow defined processes as well as being able to work under own initiative.

The successful candidate will be able to demonstrate that they are well organised, customer focused and adaptable. This role will be varied and it is important that the person is able to switch between planned, routine activities and urgent, reactive ones.

You should have good cultural awareness, be conscientious and have an open mind. We will select a candidate with excellent English language / communication skills.

The successful candidate should have:

• At least 2 years\xe2\x80\x99 minimum experience in administration or secretarial duties
• Proficient user of MS Office (Word, Excel, PowerPoint, Outlook, Teams) with the ability to manage shared Outlook mailboxes including application of mailbox rules.
• Familiarity with navigating client & procurement portals would be an advantage.
• Proven ability to communicate in English openly and to proactively share knowledge.
• Possess a professional, confident manner.
• Able to work remotely from team environment.

Desirable Experience:

At least 2 years\xe2\x80\x99 experience working in a large (500+ people) organisation.

• Knowledge of SharePoint
• General technical knowledge of working through systems

Personal:

• Good communication and interpersonal skills
• Teamwork ethic
• Attention to detail.
• Flexibility and adaptability
• High degree of self-motivation and ability to motivate others.
• Ability to work under pressure and with minimum of supervision.
• Organisation, prioritising and managing multiple commitments.
• Respect for deadlines and achieve targeted results whilst working individually.
• Confident in dealing with senior staff.
• Self-motivated and able to take the initiative.
• Enthusiasm and \xe2\x80\x98continuous improvement\xe2\x80\x99 drive

Department:

70857 - iCRC - ENT Business Support, AU

Skills Required:

Portal Management, Administration Work, Project Coordination, Client Communication

Years Of Exp:

2 to 5 Years

WSP