Job Description

Key Responsibilities:

Make outbound calls to potential leads to promote e-Learning and schedule demo classes. Handle outbound calls, providing information and resolving queries about demo sessions. Build rapport with leads, and guiding them through onboarding and enrollment for a smooth experience. Schedule demo classes based on lead preferences and ensure timely follow-ups & rescheduling. Accurately document all interactions, feedback, and requirements in the CRM system. Collaborate with cross-functional teams to improve lead conversion and customer satisfaction, sharing insights to enhance internal processes.

Qualifications & Skills:

Strong command of English (both spoken and written). Excellent interpersonal and communication skills. Ability to manage multiple tasks efficiently in a fast-paced setting. Detail-oriented with good organizational skills. Basic proficiency in computer applications and CRM systems. Preferred candidate from Edtech / Sales / Promotion Background but is not mandatory.

Additional Details:

Working Days:

6 days a week (Sunday's Off)

Shift Timing:

11.00am to 8.00pm & 9.00pm to 6.00am

Location:

5 mins walk from Vasai (W) Station

SALARY + ATTENDANCE BONUS + UNLIMITED INCENTIVES

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Paid sick time
Ability to commute/relocate:

Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

Pre - Sales: 1 year (Preferred)
Language:

Fluent English (Required)
Willingness to travel:

100% (Required)
Work Location: In person