Job Description

About Us:Inverted Prism helps students (Grades 6-12) explore and engage with Careers of the Future and build Skills of the Future through International Programs (US, Europe, Australia, Singapore, Japan, etc.) and Domestic Programs.We combine career exploration, global citizenship principles, and hands-on experiences to prepare students for success in a rapidly changing world.What You'll Be Part Of:- An innovation-driven and ambitious team that values creativity and ownership.- A workplace offering accelerated growth and continuous learning opportunities.- A culture that blends professional excellence with a shared passion for education.- Your Role: As an Education Partnerships & Success Manager, you will be a key driver of our growth-managing relationships with schools, educators, and parents, supporting the sales and operations teams, and ensuring a smooth and positive client journey from first contact to program completion.- Location: Remote (Work from Home) - Preferred Cities: Delhi, Bengaluru, Hyderabad - Compensation: Best in the IndustryKey Responsibilities1. Account Management & Relationship Building- Develop proposals, quotations, contracts, and reports for institutional clients.- Liaise with school coordinators and decision-makers to maintain long-term relationships.- Serve as a primary point of contact for both B2B (schools) and B2C (parents) stakeholders.- Lead client onboarding, ensuring a smooth transition from sales to operations.- Maintain accurate CRM records of leads, prospects, and interactions.2. Parent Liaison & Support- Communicate program details, travel logistics, and FAQs to parents in a clear and reassuring manner.- Organize pre-departure orientations for parents and students.- Coordinate with the operations team to address parent concerns before, during, and after programs.- Build trust with families by ensuring transparency, safety, and timely updates.3. Inside Sales & Lead Generation- Identify and contact decision-makers at schools and education groups.- Generate new business opportunities and facilitate pitch meetings (virtual & in-person).- Understand client needs and recommend the most suitable programs.- Negotiate agreements and close sales in line with company strategy.4. Sales & Operations Support- Coordinate between sales, operations, finance, and logistics teams to ensure seamless execution.- Assist with travel documentation, vendor follow-ups, and program scheduling.- Support the operations team during peak program periods with ground-level coordination.5. Market Research & Continuous Improvement- Track industry trends, competitor activities, and market needs to inform strategy.- Gather client and parent feedback to enhance program quality.- Recommend improvements in sales processes, communication, and service delivery.Requirements:- Bachelor's or Master's degree in Business, Marketing, or related field (or equivalent experience).- 2-5 years of experience, preferably in B2B K-12 education, inside sales, or client success roles.- Strong English communication, organizational, and presentation skills.- Proficient in Google Workspace; quick to learn new AI tools.- Comfort in dealing with both institutional clients and parents.- High attention to detail and the ability to manage multiple priorities.Preferred Skills:- Experience in educational travel, study tours, or career counseling programs.- Ability to manage stakeholders across multiple time zones and geographies.- Strong problem-solving and conflict-resolution abilities. (ref:updazz.com)