ThinkRight is seeking a proactive and enthusiastic Education counselor to join our Education Centre team in Gurugram. The ideal candidate will be responsible for managing both inbound and outbound communication, addressing inquiries, and assisting prospective parents through the admission process. This is a key role in ensuring smooth and effective communication, and building positive relationships with families and the school community.
Key Responsibilities
Make calls to parents to explain the company's profile and services.
Convince and align parents for demo sessions.
Conduct timely follow-up calls to engage and convert potential leads into confirmed admissions.
Update and maintain records in both software systems and Excel sheets.
Clearly explain how our institute uniquely contributes to the cognitive development of children.
Coordinate with teachers to align and schedule demo sessions for visiting parents.
Coordinate and communicate effectively with parents regarding inquiries and concerns.
Handle incoming calls and inquiries while actively reaching out to prospective parents to provide detailed information about our programs and the admission process.
Collaborate with the admissions and administration teams to ensure a smooth and efficient enrollment process for each parent.
Other Details:
Working Days: 6 days a week (Half-day on Saturdays)