We are seeking a passionate and knowledgeable Education Counselor to join our growing team at Noida School of Digital Marketing (
NSDM
). The ideal candidate will serve as the first point of contact for students looking to enhance their skills and careers through our comprehensive range of Digital Marketing courses. As an Education Counselor, you will have the opportunity to make a significant impact on students' academic journeys by offering personalized guidance and course recommendations. You should be enthusiastic about helping students succeed and able to simplify complex ideas for diverse learners.
Key Responsibilities:
Student Counseling:
Understand students' educational backgrounds, career goals, and skills to recommend appropriate Digital Marketing courses and career paths.
Provide Course Information:
Clearly explain course structures, durations, schedules, and outcomes to students. Offer guidance on course selection to help students achieve their professional goals.
Lead Management:
Follow up on inquiries, nurture leads, and convert them into successful enrollments through consistent communication and support.
Admissions Support:
Assist in the entire admission process, including registration, documentation, and fee submission, ensuring a smooth and hassle-free experience for students.
Career Counseling:
Provide expert advice on current industry trends, the benefits of certification, and job opportunities to help students understand how Digital Marketing courses can enhance their career prospects.
Student Relationship Management:
Maintain strong relationships with students by providing post-enrollment support and addressing any concerns or queries they may have.
Feedback Collection:
Actively gather feedback from students and report it to management to help enhance the course content, structure, and overall student experience.
Required Skills and Qualifications:
Strong interpersonal and communication skills, both verbal and written.
Ability to build rapport with students and understand their learning needs.
Familiarity with career-oriented education, particularly in Digital Marketing.
A proactive attitude with the ability to multitask and manage time efficiently.
Excellent verbal and written communication skills.