Job Description

Job Title: Education Counselor - IT / Non-IT Training Institute Location: Thane West Job Type: Full-Time Department: Admissions / Student Support Reports To: Center Manager Job Summary: We are looking for a dynamic and student-focused Education Counselor to join our skill development institute. The ideal candidate will help students and working professionals choose suitable IT or Non-IT courses based on their background, goals, and market demand. You will play a key role in admissions, counseling, and ensuring a smooth learning journey. Key Responsibilities: o Student Counseling: o Understand student needs and career aspirations through one-on-one sessions. o Recommend relevant IT or Non-IT courses such as software development, data analytics, digital marketing, UI/UX, accounting, or soft skills. o Counsel walk-in and inbound leads via phone, email, or online platforms. o Admissions & Enrollment: o Explain course structures, duration, fees, job prospects, and certification outcomes. o Convert inquiries into admissions by building trust and showcasing value. o Guide students through the enrollment and onboarding process. o Follow-ups & Retention: o Maintain regular follow-ups with prospects and enrolled students. o Ensure student satisfaction and resolve basic academic or administrative queries. o Track course completion and assist with placement support if applicable. o Reporting & CRM: o Maintain accurate student records in CRM tools. o Report daily/weekly conversions, counseling logs, and feedback to the team lead. o Event Participation: o Assist in organizing demo classes, webinars, career guidance events, and orientation sessions. Qualifications: o Bachelor's degree in any discipline (Education, Business, Psychology, or IT preferred). o 1-3 years of experience in academic counseling, inside sales, or career guidance. o Knowledge of IT/Non-IT training modules and market trends is a plus. o Strong communication and persuasive skills. o Familiarity with CRM tools and basic computer skills. Preferred Skills: o Experience in EdTech, skill training institutes, or placement services. o Understanding of job roles in IT (e.g., Full Stack Developer, Data Analyst) and Non-IT (e.g., HR, Finance). o Ability to handle targets and work in a fast-paced environment. Working Hours: o [10 AM - 7 PM] or as per business need. o Willingness to work weekends with a weekly off on weekdays.

Job Type: Full-time

Pay: From ?25,000.00 per month

Work Location: In person