Job Description

At

VXU Global

, we believe in accelerating individuals for excellence. Headquartered in Gachibowli, Hyderabad, VXU is one of India's fastest-growing consulting firms in

Study Abroad, Upskilling, Job-Ready Programs, and MBBS Abroad

.

We partner with leading global aggregators like

KC, GEEBEE, ApplyBoard, and others

, enabling students to explore 30+ countries and 100+ universities worldwide. Our brand promise -- "Your children and their dreams are in safe hands" -- reflects our end-to-end commitment, from personalized counseling to visa, loans, and pre-departure services.

Role Overview

As a

Study Abroad Counsellor

, you will be the

first point of contact

for aspiring students and parents connecting through

Meta ads, inbound leads, or direct walk-ins

. Your role is to

guide, advise, and convert

students by understanding their aspirations, evaluating their profile, and recommending the best-fit

country, university, and program

.

This is not a transactional sales role -- it's a

career-shaping, trust-building

position where your impact defines the student's global journey and VXU's success story.

You will take

complete ownership of the student's journey

, from first counselling interaction till they successfully land on their chosen campus abroad -- working seamlessly with VXU's internal departments (Applications, Visa, Loans, and Test Prep teams).

Key Responsibilities

1. Student Counselling & Conversion Attend and manage

Meta inbound leads, website enquiries, and walk-in students/parents

promptly and professionally.

Conduct

detailed profile evaluations

-- assess academics, financials, language proficiency, preferences, and career goals. Recommend suitable

countries, universities, and programs

aligned with the student's profile and aspirations. Explain eligibility, timelines, admission requirements, and post-study opportunities clearly. Build

strong rapport and trust

with both students and parents through transparent and empathetic communication.

Convert enquiries to enrolments

by promoting VXU's value proposition and differentiated support model.
2. Document Collection & Process Initiation Collect and verify

all required application documents

(academic transcripts, passport, LORs, SOPs, IELTS, etc.) from the student.

Guide students on SOP preparation and ensure files are application-ready. Facilitate the collection of

processing fees (?10,000)

-- clearly communicating it is

100% refundable

to encourage genuine applicants. Maintain accurate records of all documents and communications in the CRM system.
3. End-to-End Ownership of Student Success Take

complete ownership of the student journey

, coordinating with:

Application Team:

for timely file submission and offers.

Visa Team:

for document preparation, financial guidance, and interview readiness.

Loan & Finance Team:

for non-collateral loan assistance through partner lenders.

Accommodation & Pre-Departure Team:

for housing, travel, and orientation support. Follow up proactively with all teams to ensure a

seamless, stress-free experience

for the student and parent. Ensure students are guided till they

land successfully in their university campus abroad.

4. Follow-ups, Communication & Relationship Management Maintain

less than 2% "unable to connect" rate

-- with strong, structured follow-ups via

calls, WhatsApp (AiSensy), and emails

.

Send

timely updates

on application status, deadlines, and next steps -- never leaving the student or parent uninformed. Handle concerns or delays with

positive, confidence-building communication

, never creating panic or negative perception about partners or universities. Ensure

prompt response times (within 24 hours)

for all new and ongoing student queries.
5. Performance, Reporting & ComplianceAchieve individual

monthly and quarterly admission targets

(applications, conversions, and processing fee collections).

Maintain

100% CRM hygiene

-- updating every lead's status, notes, and next action in real-time. Participate in

training sessions

to stay updated on universities, countries, and visa policies. Adhere strictly to

data privacy, confidentiality, and compliance

standards when handling student information. Contribute to a positive, collaborative, and high-performance work culture. Key Skills & Attributes Excellent communication and interpersonal skills. Strong ability to

build rapport and trust

with students and parents. High sense of

ownership, accountability, and empathy

. Strong

follow-up discipline

with an organized and structured approach. Positive and persuasive communication -- able to influence decisions ethically. Detail-oriented with good

documentation and CRM management

. Comfortable counselling students for

multiple countries

-- training and backend support will be provided. Target-driven, self-motivated, and willing to go the extra mile for student success.
Qualifications & Experience

Graduate/Postgraduate in any discipline (Education, Business, Psychology, or related preferred). 1-4 years of experience in

Study Abroad Counseling, Education Consulting, or Student Recruitment

. Familiarity with

CRM tools, WhatsApp Business (AiSensy), and Google Workspace

preferred.
What We Offer

Opportunity to be part of one of India's

fastest-growing global education consultancies

. Competitive fixed salary + performance-linked incentives. Comprehensive product and country-specific training. Supportive work culture with

high-growth career paths

(Counsellor ? Senior Counsellor ? Admissions Lead ? Country Manager). A chance to transform students' lives -- and see your impact in real time.
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Flexible schedule Health insurance Provident Fund
Work Location: In person