Job Description

Company Overview: ISBM, established in 1992 by the Aeron Foundation, is a leading International B-School offering management courses globally through correspondence. Committed to quality education, ISBM is dedicated to helping students and professionals achieve their academic and career goals. We are seeking a dynamic Tele Counsellor/Education Counsellor/Career Adviser to join our team and assist individuals in making informed decisions about their educational and career paths.

Job Title:

Tele Counsellor / Education Counsellor / Career Adviser

Location: Andheri

Salary - 15K to 25k TH

Roles and Responsibilities:

1.

Telephonic Counselling: Conduct telephonic sessions to understand the educational and career aspirations of students and professionals.

2.

Program Guidance: Provide detailed information about various courses, programs offered by ISBM.

3.

Candidate Support: Assist candidates in selecting the appropriate course or program based on their interests, academic background, and career objectives.

4.

Follow-Up: Maintain ongoing communication with potential candidates to provide additional information, answer questions, and encourage enrolment.

5.

Record Keeping: Maintain accurate records of all counselling sessions and follow-ups using the CRM system.

6.

Collaboration: Work closely with the admissions team to ensure a smooth and efficient enrolment process.

7.

Market Awareness: Stay informed about the latest trends in education and career counselling to provide relevant and up-to-date advice.

8.

Issue Resolution: Address inquiries and concerns from candidates in a professional and timely manner.

Key Skills:

o

Excellent Communication: Ability to communicate clearly and effectively with candidates.

o

Empathy and Understanding: Ability to connect with candidates and understand their needs.

o

Persuasive Abilities: Strong skills in persuading candidates and guiding them toward suitable educational paths.

o

Organizational Skills: Proficiency in maintaining records and managing multiple candidates simultaneously.

o

Team Collaboration: Ability to work well both independently and within a team.

Desired Candidate Profile:

Qualification: Minimum of Graduate with excellent communication skills. Experience: Prior experience in a similar role will be an advantage. Interpersonal Skills: Ability to build rapport and maintain positive relationships with
candidates.

Technical Proficiency: Familiarity with CRM software and basic computer skills. Adaptability: Willingness to learn and adapt to new challenges.
Job Type: Full-time

Pay: ?11,394.04 - ?36,477.25 per month

Schedule:

Day shift
Application Question(s):

R u an immediate joiner? R u ok with OB tele sales process?
Work Location: In person