Job Description

Job Summary

We are seeking a motivated and student-focused

Education Counselor

to guide prospective learners in choosing suitable online courses and learning programs. The ideal candidate will understand learners' goals, recommend appropriate solutions, and support them throughout the enrollment process.

Key Responsibilities

Counsel students and parents on available courses, certifications, and career pathways Understand learners' academic background, interests, and career goals Provide detailed information about course structure, fees, schedules, and outcomes Convert inquiries into enrollments through effective communication Follow up with prospective and existing students Maintain accurate records in CRM systems Coordinate with sales, academic, and support teams Address student concerns and ensure high satisfaction Participate in outreach programs, webinars, and counseling sessions

Required Qualifications

Bachelor's degree in any discipline (Education/Counseling preferred) 1-3 years of experience in counseling, sales, or EdTech advisory roles Excellent verbal and written communication skills Strong interpersonal and persuasion abilities Proficiency in MS Office/CRM tools Ability to work with targets and deadlines
Preferred Skills

Experience in EdTech, training institutes, or academic counseling Knowledge of online learning platforms and digital education trends Multilingual ability (if applicable) Problem-solving and customer-focused mindset

Key Competencies

Active listening Empathy and patience Time management Result-oriented approach Professional ethics
Job Types: Full-time, Permanent

Pay: ?11,420.25 - ?37,416.86 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person