Job Description

An Education Counselor in sales primarily guides prospective students through the enrollment process for educational programs, offering counseling and support while also driving sales to meet enrollment targets. They act as a bridge between the institution and the student, providing information about programs, addressing concerns, and helping students make informed decisions. Here's a more detailed breakdown of the job description: Key Responsibilities:

Counseling and Guidance :

Provide personalized guidance to students and their parents on course selection, application procedures, and other relevant aspects of the enrollment process.

Lead Generation and Management :

Identify and qualify potential leads through various channels, including phone calls, emails, and online platforms.

Sales and Conversion:

Effectively communicate the value of the educational programs, address student and parent concerns, and close sales to meet enrollment targets.

Product Knowledge:

Maintain a strong understanding of the educational programs, admission requirements, and other relevant information to effectively advise students.

Customer Relationship Management:

Build and maintain strong relationships with prospective students and their families, fostering trust and confidence in the institution.

Sales Target Achievement:

Consistently meet or exceed individual and team sales targets for student enrollment.

Reporting and Documentation:

Maintain accurate records of student interactions, sales activities, and progress towards targets.

Product Demos:

Conduct online or in-person product demonstrations to showcase the features and benefits of the educational programs.

Objection Handling:

Effectively address and resolve any objections or concerns raised by prospective students or their parents.

Follow-up:

Regularly follow up with leads and potential students to nurture relationships and guide them through the enrollment process.
Skills and Qualifications:

Excellent Communication Skills:

Strong verbal and written communication skills are essential for effectively interacting with students, parents, and colleagues.

Interpersonal Skills:

The ability to build rapport, empathize with students, and create a comfortable environment for open communication.

Sales and Negotiation Skills:

Proven ability to convert leads into sales, handle objections, and negotiate pricing.

Product Knowledge:

Deep understanding of the educational programs, admission requirements, and other relevant information.

Problem-Solving Skills:

Ability to identify and resolve issues that may arise during the enrollment process.

Organizational Skills:

Ability to manage multiple leads, prioritize tasks, and meet deadlines.

Computer Skills :

Proficiency in using CRM systems and other relevant software.

Educational Background:

A bachelor's degree in education, psychology, or a related field may be required or preferred.
Job Type: Full-time

Pay: ₹11,309.34 - ₹37,151.77 per month

Benefits:

Health insurance
Work Location: In person