Job Description

Standard Operating Procedure (SOP) for EDP Manager 1. Purpose To establish standardized procedures for the management, security, and operation of the organization's electronic data processing systems. 2. Scope This SOP applies to all activities under the EDP Manager, including data management, IT infrastructure, user support, security, and reporting. 3. Responsibilities The EDP Manager is responsible for: Maintaining IT infrastructure and databases. Ensuring data security, backups, and recovery systems. Supervising IT staff and allocating tasks. Supporting end-users with technical issues. Coordinating with vendors for hardware/software requirements. Preparing MIS (Management Information System) reports for management. 4. Procedure 4.1 System Administration Monitor servers, networks, and storage systems daily. Maintain user accounts and access control as per IT policy. Ensure operating systems and applications are up to date with patches. 4.2 Data Management Oversee database operations, backups, and restorations. Implement and monitor data security protocols. Ensure compliance with data privacy regulations. 4.3 Backup and Disaster Recovery Schedule daily incremental and weekly full backups. Test data restoration on a monthly basis. Maintain disaster recovery plan and update every 6 months. 4.4 IT Support Maintain a helpdesk system for tracking user complaints. Resolve technical issues within agreed SLAs. Conduct user training sessions when new software/hardware is deployed. 4.5 Security Conduct regular vulnerability assessments. Enforce antivirus, firewall, and intrusion prevention systems. Monitor for unauthorized access and report incidents immediately. 4.6 Vendor and Asset Management Maintain updated IT asset inventory. Review and renew AMC (Annual Maintenance Contracts) with vendors. Evaluate and recommend new technologies to management. 4.7 Reporting Generate weekly system performance reports. Prepare monthly MIS reports for management. Report incidents, downtime, and recovery actions promptly. 5. Documentation Maintain records of backups, incidents, and maintenance. Keep updated SOP manuals for IT staff. Document changes in IT infrastructure. 6. Review This SOP must be reviewed every 12 months or upon major system changes.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

Health insurance
Work Location: In person