Job Description

Job Title:

EDP Manager

Department:

IT / Systems

Reports To:

General Manager / Director

Job Summary:

The EDP Manager is responsible for managing the organization's electronic data processing systems, ensuring efficient and secure data operations, managing IT infrastructure, supporting business applications, and leading system upgrades and digital initiatives. The role involves system planning, troubleshooting, data security, software management, network administration, and IT team supervision.

Key Responsibilities:System & Network Management

Manage and maintain IT systems, networks, servers, and hardware Monitor system performance and troubleshoot issues Ensure smooth functioning of LAN/WAN, routers, switches & firewalls Oversee installation, configuration, and upgrades of software & hardware

Data & Database Management

Ensure secure and accurate data processing and storage Manage database systems and ensure backup and recovery procedures Monitor data integrity and security protocols

IT Security

Implement and maintain cybersecurity measures Monitor unauthorized access, malware, and data breach risks Conduct periodic IT security audits and compliance checks

Software Management

Support ERP / Business applications (Hotel PMS/Finance/HR/Inventory systems) Coordinate with vendors for software maintenance and updates Manage licensing and compliance of software applications

User Support & Training

Provide IT support and troubleshooting for staff Train employees on system usage and digital best practices Prepare user manuals and system documentation

Asset Management

Maintain inventory of IT assets and equipment Plan and manage IT budget, procurement and vendor relations

IT Strategy & Innovation

Assist in IT policy planning and digital transformation projects Recommend improvements to enhance productivity and efficiency Stay updated with technology advancements

Qualifications & Skills:Education

Bachelor's degree in Computer Science, IT, Electronics, or related field Certifications such as CCNA, MCSE, ITIL, or cybersecurity preferred

Experience

4-8 years experience in IT / EDP roles Experience with business applications, networking, server & database management

Technical Skills

Knowledge of Windows/Linux servers, databases (SQL), networks & firewalls Familiarity with ERP/PMS or hospital/retail/enterprise systems Backup systems, security tools, virtualization & cloud platforms

Soft Skills

Strong analytical and problem-solving skills Team leadership and vendor coordination ability Excellent communication and documentation skills

Work Environment

Office-based role with occasional on-site IT support May require flexible working hours during system upgrades/issues
Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

Provident Fund
Work Location: In person