to manage and support the organization's enterprise software systems and electronic data processes. The ideal candidate will be responsible for maintaining software applications, ensuring data accuracy, providing user support and training, and coordinating with internal teams and vendors for system updates and improvements.
Key Responsibilities:
Manage and maintain the organization's
enterprise software platform
and its modules.
Provide
first-level support and troubleshooting
for software users across departments.
Coordinate with
software vendors
and internal IT teams for updates, bug fixes, and customizations.
Ensure
data accuracy, timely processing, and regular backups
within the system.
Track software usage, performance, and user activity using
Zoho or similar monitoring tools
.
Conduct
training sessions
for new hires and existing employees on software functionalities and best practices.
Monitor overall
system performance
and prepare reports as required by management.
Assist in
integrating the enterprise platform
with other internal systems (e.g., ERP, LIMS, HRMS).
Maintain and update
documentation
such as SOPs, user manuals, and incident logs.
Ensure
data security, compliance, and audit readiness
as per company and regulatory standards.
Support
internal and external audits
related to software usage and data management.
Qualifications and Skills:
Bachelor's degree in
Computer Science, Information Technology, or a related field
.
1-3 years of experience in
EDP, IT support, or software management
roles.
Strong
analytical, troubleshooting, and documentation
skills.
Excellent
communication and training
abilities.
Familiarity with
data security and compliance
processes.
Exposure to
ERP, LIMS, or similar enterprise systems
is an advantage.
EDP Executive
Software Administrator
System Coordinator
Software Implementation
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Health insurance
Education:
Master's (Preferred)
Work Location: In person
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