Job Description

System Monitoring and Support: Assist in monitoring and maintaining IT systems, including servers, network devices, and user workstations. Troubleshooting: Provide first-level support for hardware, software, and networking issues. Escalate more complex issues to senior IT staff. User Support: Help set up user accounts, permissions, and passwords. Assist with the configuration of workstations, printers, and other peripherals for employees. System Maintenance: Assist in performing routine maintenance tasks like software updates, patches, and backups Network Management: Support the team in configuring and maintaining the company's network, including routers, switches, and firewalls. System Configuration: Assist in configuring servers, workstations, and IT equipment according to company policies. Documentation of Network and System Changes: Help document any changes to the network or systems for reference and compliance. Document IT Processes: Help maintain IT documentation, including system configurations, network diagrams, and troubleshooting guides. Issue Tracking: Document issues and resolutions in a ticketing system, ensuring that all technical support requests are tracked and resolved promptly.
Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Ability to commute/relocate:

Tiruppur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person