Job Description

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JOB DESCRIPTION

JOB TITLE: Editorial Services Assistant DEPARTMENT: Global Services Division – Publishing Services REPORTS TO: Udbhav Painuly DIRECT REPORTS: Not applicable CREATION/REVIEW DATE: Jan 2022 JOB PURPOSE This section requires an overall summary statement of why the position exists. What is its
primary purpose? In other words, what is the major expectation of the position? Support the functions of the US and UK Journals Editorial staff.
Perform daily work with moderate supervision from Supervisor.
Maintain strong, effective relationships with team members
Uphold expectations of transparency and integrity in your work. Embody and proactively model all SAGE core competencies.
Troubleshoot problems or issues and display ability to deal with escalations and difficult situations with maturity and calmness.

KEY ACCOUNTABILITIES The job functions include, but are not limited to, the following: Weekly updates of the various data repositories (i.e. data cubes) and any reports
associated with them. Help with the creation of larger quarterly/annual reports such as the Global Peer Review
Database, Published Output and Submissions Report, Author Survey Report, Publisher
reports, number of Journals Published Report, Impact Factor Packets, etc. Provide data mining and analytical support for projects that require a large amount of
historical data to be gathered such as Rejected and Republished Articles reports. Ensure that the Global Assignment List and associated report are accurate and up to
date. Assist with various miscellaneous projects, especially around the topics of usage and
citations. Help ensure the accuracy of data being used by the editorial department; this includes
documents received from others as well as double checking any information gathered
while updating databases. Ensure that all mails are responded to in a professional manner within 24 hours of
receipt. Escalate or raise issues with Supervisor, and ensure complete transparency about any
challenges. Perform work with moderate supervision from your supervisor and in turn from the
Global process heads from SAGE US/UK.


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SKILLS, QUALIFICATIONS & EXPERIENCE Include, but not limited to, the following: A Bachelor’s degree (or equivalent) in Business, Communication, or related field
Effective listening, excellent English verbal and written business communication skills
Strong ability to coordinate with team members both locally and overseas offices in the US and UK
Computer skills, including working knowledge of Microsoft Word, Excel, and PowerPoint
Organization skills and extreme attention to detail
Excellent oral and written communication skills
Strong interpersonal skills
Willingness to learn and ability to implement new processes and systems LANGUAGE SKILLS, REASONING ABILITY, AND ANALYTICAL APTITUDE Include, but not limited to, the following: Ability to work independently with moderate supervision
Excellent organizational and research skills
Good oral and written communication skills
Strong interpersonal skills
Ability to maintain confidentiality
Effective internal/external customer communication
Ability to multi-task and work with constant interruptions
Able to stay focused when confronted with repetitive tasks
Ability to meet deadlines and work professionally under pressure SUPPORTIVE TEAM MEMBER This includes, but is not limited to, the following: 1. Contribute ideas and share feedback with team in a concise and productive manner.
2. Be available to provide support to other teams as needed and defined by your supervisor.
3. Participate in projects, committees, or task forces as assigned by your supervisor, and work closely with the US/UK managers or colleagues from off-shore offices.
4. Any other projects or tasks, as assigned.
5. Willingly contributes work and efforts to achieve group success. Participates actively in team decision making. Works well with other team members and does not contribute to
unproductive group conflict 6. Communicate effectively with all; helpful and cooperative; should be courteous and
disciplined (work). 7. Attendance should be regular, observe office timings and report absence in a timely
manner to the ESS. 8. Other activities, as needed, to achieve company and department goals



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ADDITIONAL INFORMATION (NOT TO BE AMENDED) This job description is not contractual. To perform this role successfully, you must be able to
perform each of the key accountabilities satisfactorily. To meet changes in business
operational, procedural or technical requirements SAGE may add, remove or amend/change
the accountabilities for this role and you should be aware that this job description is not
exhaustive and you may be asked to undertake reasonable tasks and activities outside those
for which you are primarily employed. SAGE is committed to Diversity and Inclusion and is an equal opportunities employer. We
value individuality and therefore welcome all qualified applications from a diverse range of
candidates.


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