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Job Title: EDI Sterling Integrator
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 1/12/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Knowledge/Skills/Abilities:
Excellent decision-making capabilities
Excellent organization, and team collaboration skills
Excellent Excel Advanced Preferred
Excellent written and verbal communication skills
Excellent facilitation, collaboration, negotiation, and presentation skills
Strong Knowledge and general understanding of IT/Technical Concepts
General knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files etc.
General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, CoreFtp/FileZilla.
Communication Methods AS2, SFTP, FTP and Van
Comfort with ambiguity, frequent change, or unpredictability 1. Business Integration (B2B) High Volume and with Quick SLAs
2. Customer Facing (Customer, Software Company, and USF Sales)
3. EDI - Electronic Data Interchange
4. Gap Analysis
5. Design Docs (Business to Technical Requirements)
6. cXML, XML, EDI - Ansi X12, JSON, CSV, Tab Delimited, Comma Separated
7. Various Communication Methods AS2 SFTP Etc.
8. Support Tickets for Existing Integrations, triage, Customer ADD ONs to existing, retriggering Files or invoices etc.
9. Responding to General Questions and Inquires for existing or prospects integrations.
10. Coordinating and facilitating calls
11. Excel - Advanced
Business Integration Analyst I (Grade 12)BASIC PURPOSE
The primary purpose of this position is to execute Customer Business Integrations for customers agreeing to work with US Foods standard integrations. This role will review requirements, identify any potential gaps and/or missing requirements, and update status daily. Support ongoing integrations and troubleshoot issues for quick resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review project assigned for potential gaps and/or missing requirements necessary to fulfill the business request
Manages their Dashboard daily and update accordingly
Deactivating integrations in all systems when needed
Notify appropriate teams internally as needed based on specific project needs
Documents project extracts, company, and contact records.
Maintain and protect customer relationships with excellent customer service
Document completed projects in application and distribute material to customers, internal departments, sales training, update applications/systems required
Provide support for implementation.
Development and user test customer business integrations credentials, formats, data flow for production and successful delivery to the end user.
Deliver completed customer integrations meeting all procedures & process flows
Thorough testing and documentation and notifications to those who need it
Obtaining Signatures on Legal Documents, Distribution of Documents and Storing in a designated repository.
Obtaining Customers approval/sign off
Additional tasks and assignments as needed RELATIONSHIPS
Internal: Management, Team Members, Sales (Various Levels), Operations, IT Development, and IT Support
QUALIFICATIONS
Education/Training: B.S. / B.A. Preferred not Required
Related Experience:
2+ years' experience as a Business Analyst.
Prior experience in gathering detailed business requirements, interpreting Customer business needs, and translating needs into operational business requirements.
Prior experience in a customer service or customer facing role.
Prior experience in eCommerce/eBusiness environment (Such as EDI, B2B eCommerce, Supply Chain, other electronic integrations) Preferred
Experience in the Food Industry/Distribution is a Plus.
Mandatory Skills: EDI .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
2025 Wipro Limited
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