Job Description

The Role Responsibilities

Strategy

To provide overall leadership for sustained growth of Investment business in India, across Products, Strategy and Sales

Sales

• Leading the Wealth specialist team in achieving the revenue objective by way of driving robust sales practices and growing AUM through net sales and increasing investment active clients

• Building the Investment services business by developing a sustainable business and sales model to be the market leader

Comprehensive Investment Product Suite

• Development and management of strong, innovative, and differentiated product propositions for IS

• Products span includes all Investments products and lending against financial assets.

• Working closely with the Securities arm in co-developing product suite and sales strategy

• Working with the Lending team in growing the Loan against securities (LAS) book

• Leverage on country and group resources to expand Managed Investment capabilities in India

Superior Recommendations

• Meticulous execution of Investments recommendations leading to growth in market share and AUM.

Agility in the Face of Regulatory Changes

• Building and implementing the sales strategy, given the changes in the regulations and dynamic market changes

Segment Lens

• Implementing a profitable long-term business sales model by developing a segment wise product and sales strategy.
• Superior recommendations: Meticulous execution of Investments recommendations leading to growth in market share and AUM.

Stakeholder Collaboration

• Building relationships with internal and external stakeholders to help achieve SCB India\xe2\x80\x99s goal.
• Liaising with local providers to enhance service quality for the frontline and customers.
• Establish a high level of contact with stake holders including Segments, L&C, FM, Risk Functions and Operations
• Work closely with Group and Regional Stakeholders

Business Reporting

• Manage day-to-day financial and key indicators, conduct regular review of business potential and profitability, review and improve productivity and cost indicators, define MIS requirements and ensure effective and efficient operations

External Benchmarking

• Understanding and leveraging the investment industry sales practices and imbibing best practices

Investment Strategy

• Develop and establish Investment Strategy as an integral part of a sustainable WM business model that drives long term profitability and help WM attain a thought leadership position. Lead and manage the following key deliverables

• India Investment Committee (IIC) - IIC lays the monthly foundation of our tactical and strategic investment allocation decisions and monthly outlook

• India\xe2\x80\x99s Market Outlook (GMO: India) - our flagship monthly outlook on asset classes such as debt, equities, commodities, and foreign exchange. The publication also to contain details and performance of our key investment strategies and themes

• Key Publications - RM Playbook and Investment-focused Client pitch deck - own these key publications for SCB\xe2\x80\x99s frontline and clients

Digital Sales

• Drive digital sales across DIY, remote-assisted and RM-assisted digital transactions.
• Responsible for India\xe2\x80\x99s Market Commentary Engine and all online investment properties.
• Ideate and suggest relevant online engagement initiatives to drive sales.
• Work closely with the platform team to ensure the investment platform (SC Invest) is functioning smoothly, and providing feedback / input to incorporate market leading capabilities.

Distribution Management

• Engaging with current channels and monitoring of business performance standards for
• Acquisition - Acquiring clients via the investments proposition (new to bank clients).
• Cross sell / Up-sell - Investments cross sold to clients that have other bank products (new to investments).
• Deepening / Retention - Increasing wallet share of the client (focus on AUM).
• Profitability: optimum funds in the client portfolio in line with the IIC view and client needs (product mix).
• Developing alternative channels to build strong partnerships for distribution.

Product Management

• Develop innovative products and product bundles to meet customer needs.
• Actively interact with product providers including in-house research team to understand attractive investment opportunities and trends in the market.
• Work in close collaboration with the securities arm, to distribute and give inputs on product innovations.
• Proposition - Strengthening the customer Value and service propositions for Investments.
• FST - focussed recommendations: Implement the proprietary Fund Select framework for recommended funds for clients to invest in.
• Client relevance - Continuously monitor product portfolio and ensure there is depth, dynamism, and continued relevance to the offering.

Bottom Line Focus

Cost

• Maximize business performance opportunity and manage all the direct costs within budget

Margin

• Manage the Fee Structure, revenue generation, sub-brokerage and minimize revenue leakage

People Management

• Manage, Motivate, Mentor and Develop the team
• Building a performance-oriented culture and continue to build a best-in-class investment specialists\xe2\x80\x99 team
• Drive strong engagement instil a sense of belonging and teamwork
• Promoting and recognizing diversity at workplace
• Create a talent pool to support future business expansion and natural attrition
• Meet the development and training needs for staff
• Ensure implementation of training and development need of team and continuously manage the performance expectation

Monitoring Performance and Quality

• Productivity - Implement monitoring mechanisms to measure the productivity of the Wealth team.
• Service quality - Ensure adequate service quality standards are in place.
• Sales quality - Ensure standards are in place to minimise mis-selling, customer complaints, etc.
• Annual reviews of plans and self-certification.

Operational Management

• Ensure the implementation of appropriate systems and operational processes to measure and manage KPIs and profitability.
• Ensure that the customer queries are effectively and handled in a timely manner.
• Identify and track process gaps and work on an ongoing improvement in processes.

Risk Management

• Making sure that all operational risks are well controlled.

Governance

• Awareness and complying with all policies and procedures issued from time to time.
• Ensure that the Product Performance Reviews for top clients are being conducted regularly and effectively by specialists.
• Attend all control meetings when required, including the Business Governance Meeting.
• Ensure that all products sold by WM have approved group and country documentation in place (PPG / CAs and DOIs).

Key Stakeholders

• Segment: BB, CR, PvB, L&C, Operations, Finance and Risk.
• Entities outside of Bank: Fund Houses
• Subsidiaries SCSI, SC Capital

External Interaction

• Clients, SEBI, RBI, AMFI, Fund Managers, Vendors (R & T Agents, Research and data-feed providers, Custodians, technology providers etc), Industry association.

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Our Ideal Candidate

• Post graduation.
• Deep understanding of the investment services domain and overall dynamics of the wealth management business.
• Demonstrated business and sales leadership in wealth management, with core expertise in Investments.
• Sound understanding of macroeconomics, financial markets, and key asset classes such as debt, equities and gold.
• Strong understanding of financial planning, processes and systems supporting investment services products.
• Strategic Orientation and aptitude.
• Leadership and People management skills.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Strategy and Business Model
• Market knowledge
• Products-Investments and alternate Assets

\xc2\xadAbout Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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