Job Description

E Commerce Marketplace Operations Oversight:

Oversee day-to-day marketplace workflows and ensure timely closure of pending actions from Brand Managers.

Lead structured Weekly Business Reviews (WBR) with Brand Teams to align on growth, performance, and key KPIs.

Ensure priority items (PO confirmations, campaign readiness, content updates) are completed on time.

E Commerce Platform Account Management (Amazon):

Liaise with Amazon Account Managers to drive business initiatives, resolve roadblocks, and align with seasonal priorities.

Audit cost structures on Seller Central & Vendor Central and ensure optimal pricing and healthy contribution margins.

Monitor and ensure Buy Box ownership and pricing competitiveness for all hero SKUs.

E-Commerce Marketplace Retail Contribution & Product Analytics:

Track and review RC metrics for new launches and top sellers.

Drive growth by identifying gaps in assortment, pricing, and keyword optimization.

Ensure Listing Quality Score (LQS) is maintained through regular audits and content refreshes.

Team & Cross-Functional Alignment:

Guide Brand Managers on workflow, planning, and performance management.

Act as a central POC between category, creative, supply chain, and ad teams to streamline execution.

Review Brand Executive and Manager output, and provide structured feedback for efficiency.

Operational Issue Handling & Escalation:

Troubleshoot and resolve issues related to listings, orders, pricing, or platform flags.

Maintain and monitor trackers for Amazon case logs, suppressed SKUs, and campaign success.

Collaborate with the design/content team for timely A+ content improvement and listing enhancements.

Job Type: Full-time

Pay: Up to ₹70,000.00 per month

Benefits:

Flexible schedule Paid sick time Paid time off Provident Fund
Work Location: In person