to lead and manage the entire product returns and dispatch operations. This role will oversee the
supervisors
responsible for e-commerce marketplace returns. The ideal candidate must have a
technical background
, preferably in
electronics or power tools servicing
, with strong leadership and coordination skills.
:
Looking for an experienced executive to manage
returns from
. Role involves
coordinating with warehouse, service center, and managing a small team
. Experience in electronics servicing or power tools preferred.
Responsibilities:
Handle return operations and product inspections
Coordinate classification of returns (repair/resale/scrap)
Supervise and coordinate the work of returns supervisors.
Ensure timely inspection, processing, and reporting of returned products.
Coordinate with warehouse, service team & showroom.
Maintain return logs and reports
Requirements:
Diploma/ITI in Electronics/Electrical/Mechanical
3-6 years experience in product service/warehouse returns
Strong coordination and reporting skills
Excel/ERP/email proficiency
Local candidates preferred
Job Type: Full-time
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person
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