Job Description

Job Summary:

Location:

Sakinaka, Mumbai (On-site, Full-time, Mon-Sat)

Salary:

?35,000 - ?45,000/month (based on experience)

Experience:

1-3 years (D2C brand or agency background)

About Flo Mattress

At

Flo Mattress

, we're on a mission to help every Indian unlock deep, restful sleep with high-quality, affordable mattresses and sleep solutions. We're growing fast and are looking for someone who can

own our Shopify website, run retention campaigns, and use data to drive smarter decisions.

What You'll Do

Shopify Website Management

Manage and update our

Shopify store

with products, offers, and content. Work with design/dev teams to fix issues and

improve shopping experience.

Retention Marketing (Email, WhatsApp, CRM)

Run campaigns

that drive repeat purchases and customer loyalty.

Set up automations

like welcome flows, abandoned cart, post-purchase, and win-backs.

Segment customer base

to deliver personalized campaigns.

Data-Driven Growth

Track performance on

Shopify Analytics, Google Analytics

, and CRM dashboards. Use data to recommend and execute

improvements in conversion and retention

. Share insights to

improve customer lifetime value

.

What We're Looking For (Must-Haves)

Shopify experience

(1-3 years) - comfortable updating products, offers, and store functions.

Email retention marketing experience

- hands-on with Klaviyo, Mailchimp, WebEngage, MoEngage, or similar.

Data skills

- able to analyze performance metrics and make decisions.

Good to Have:

Understanding of

UI/UX for e-commerce

. Basic

HTML/CSS knowledge

.

Why Join Flo (Sell the Role)

Be part of a

fast-growing D2C brand

loved across India.

Ownership from day one

- run campaigns, test ideas, and see real impact. Clear career path into

Retention Lead / Growth Manager

roles. Collaborative, fast-paced

startup culture.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Provident Fund
Work Location: In person