Oversee day-to-day operations of the e-commerce platform, ensuring optimal functionality and performance.
Manage and update website content, ensuring a seamless and user-friendly shopping experience.
Coordinate with internal departments (inventory, marketing, logistics, customer support) to ensure timely and accurate order fulfillment.
Track and analyze website performance metrics (traffic, conversion rates, bounce rates, etc.) and suggest improvements.
Resolve customer service issues promptly and professionally.
Implement strategic e-commerce initiatives to improve traffic, user engagement, and conversion rates.
Liaise with logistics partners to ensure efficient delivery and reverse logistics processes.
Manage marketplace operations (Amazon, Flipkart, etc.), including listings, order processing, and performance tracking.
Ensure inventory accuracy across website and marketplaces.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
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