Job Description

We are looking for a proactive

Assistant Manager - Operations (E-Commerce)

to manage daily e-commerce operations, ensuring smooth order processing, inventory control, and timely dispatch across online platforms.

Key Responsibilities

Manage end-to-end e-commerce operations across marketplaces (

Amazon

, Meesho, etc.) Monitor order processing, fulfillment, dispatch, and delivery performance Coordinate with warehouse, logistics partners, and marketplace support teams Oversee inventory planning, stock reconciliation, and forecasting Handle returns, RTO, refunds, and claim reconciliation Ensure compliance with marketplace SOPs and policies Track KPIs such as order fulfillment rate, OTIF, cancellations, and RTO% Prepare and analyze daily, weekly, and monthly MIS reports Supervise and guide operations executives

Required Qualifications & Skills

Bachelor's degree in Business, Operations, or Supply Chain 3-6 years of experience in

E-Commerce Operations

Strong hands-on experience with Amazon Seller Central

Knowledge of warehouse operations and logistics coordination Proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP) Strong analytical and problem-solving skills

Preferred Skills

Experience with

Amazon FBA / Seller Flex

Exposure to D2C operations and OMS/WMS systems Ability to manage high-volume sales events

What We Offer

Competitive salary Growth opportunities in a fast-paced e-commerce environment
Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Leave encashment Provident Fund
Work Location: In person