Monitor and process daily orders across all e-commerce platforms using Uniware/Shopify.
Coordinate with warehouse/logistics teams for timely order dispatch and delivery.
Handle returns, exchanges, and cancellations efficiently.
Inventory Management
Update inventory levels across marketplaces and Shopify website.
Sync stock between Uniware and platforms to avoid overselling or stockouts.
Maintain records of inward and outward stock movement.
Reporting & Analysis
Prepare daily and weekly sales, inventory, and return reports.
Track performance metrics like order volume, dispatch rate, and delivery TAT.
Identify operational bottlenecks and suggest process improvements.
Customer Support & Issue Resolution
Handle customer complaints and coordinate with platforms for resolution.
Ensure smooth communication between logistics, warehouse, and customer service teams.
Job Type: Full-time
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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