Job Description

About the Role:

We are looking for an experienced

E-Commerce Operations Executive

to manage our online business across major

US e-commerce platforms

, including

eBay, Etsy, Wayfair, Shopify, Amazon, and Grubhub

. The candidate must handle complete e-commerce operations from catalog creation to order processing and customer coordination and must be comfortable working the

night shift (US hours)

.

Key Responsibilities

Manage, update, and optimize product listings on

Amazon, eBay, Etsy, Wayfair, Shopify

, and food-order platforms like

Grubhub

. Create and maintain product catalogs with accurate titles, descriptions, pricing, attributes, and images. Handle

end-to-end order processing

: order confirmation, packing coordination, shipping, delivery tracking, and closure. Coordinate with logistics partners and US-based shipping services. Manage customer queries, returns, cancellations, and complaints through each marketplace dashboard. Check and update daily inventory levels to avoid out-of-stock issues. Monitor platform performance metrics, penalties, customer ratings, and compliance requirements. Generate daily/weekly reports on sales, inventory, and platform performance. Work with the team to improve product ranking, visibility, and sales growth. Ensure compliance with all US marketplace rules and operational standards.
Job Type: Full-time

Pay: ?8,086.00 - ?35,528.44 per month

Work Location: In person