Job Description

Key Responsibilities:

Monitor and process incoming food orders on the platform Coordinate with kitchen and delivery teams to ensure timely dispatch Update and manage menu items, prices, and availability in the system Ensure accuracy of product listings, descriptions, and images Track delivery performance and handle escalations with logistics partners Analyze order trends and generate daily/weekly reports Handle order cancellations, refunds, and customer concerns related to operations Coordinate with the marketing team to implement offers and campaigns Ensure platform uptime, bug reporting, and resolution with the tech team Maintain records of inventory (if applicable)

Key Skills & Requirements:

Knowledge of e-commerce platforms or order management systems Strong communication and coordination skills Proficiency in MS Excel or Google Sheets Problem-solving attitude and ability to work under pressure Familiarity with food delivery operations is a plus Minimum qualification: Graduate (preferred in business/operations/logistics) Prior experience in food delivery, logistics, or e-commerce (preferred)
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

UK shift
Shift availability:

Night Shift (Required)
Work Location: In person