Job Description

Job Overview:

We are looking for a highly organized and proactive E-commerce & Operations Executive to manage and streamline day-to-day online and offline sales operations. The ideal candidate should have hands-on experience with online marketplaces, basic knowledge of order processing and logistics, and the ability to coordinate effectively with warehouse and cross-functional teams.

Key Responsibilities:

E-commerce Management:

Manage product listings, inventory, pricing, and promotions across marketplaces like Amazon, Flipkart, BlinkIt, JioMart, and company website. Monitor daily orders and ensure timely processing and dispatch. Coordinate with customer support for returns, cancellations, and escalations. Track performance metrics (orders, returns, seller ratings, etc.) and provide reports.

Warehouse & Logistics Coordination:

Communicate with the warehouse team for stock availability, dispatch timelines, and packaging guidelines. Ensure proper stock inward/outward documentation and order fulfillment accuracy. Coordinate with courier partners for pickups, deliveries, and reverse logistics.

Sales & Operations Support:

Assist in planning and execution of offline sales initiatives like B2B dispatches, or retail requirements. Ensure proper stock reconciliation between warehouse, online, and offline channels. Maintain operational SOPs and help improve efficiency in the order-to-fulfillment cycle.

Qualifications & Skills:

Bachelor's degree in Business, Commerce, or a related field. 3-5 years of experience in E-commerce Operations or similar roles. Knowledge of online platforms (Amazon Seller Central, Flipkart Seller Hub, etc.). Proficiency in MS Excel, Google Sheets, and order management systems. Strong communication and coordination skills. Ability to work in a fast-paced, multi-tasking environment.

Nice-to-Have:

Experience with Shopify, WooCommerce, or other CMS platforms. Exposure to inventory management software or ERP tools. Familiarity with performance dashboards, sales analytics, and reporting.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person