Your roles & responsibilities will include (but not limited) the following:
Performing operational activities such as - managing Unshipped Orders, product listings, Order Complaints, rotating banners, etc. in the system
Outbound calling to leads, signed up sellers, customers as needed
Managing seller support over phone, whatsapp and email - inbound as well as outbound if needed
Onboarding new sellers and doctors on our portal
Product cataloguing as per company SOPs
Products reviewing and on-boarding on the ecommerce website
Other tasks / duties as required by your position (as per guidance from your manager)
Candidate Profile:
Ideal candidate should be proficient in spoken English & Hindi and have good written English skills
Any prior relevant experience in eCommerce industry is a huge plus
Candidate should have a laptop with good internet connection to work remotely
This is a WFH opportunity - 6 days per week / 10 am to 7pm
Job Types: Full-time, Permanent
Pay: ?14,000.00 - ?16,000.00 per month
Benefits:
Paid sick time
Paid time off
Work from home
Application Question(s):
Have you worked in an eCommerce company earlier?
Do you have a laptop & internet to work from home?
Have you done Seller Support or eCommerce Executive role in an ecommerce marketplace before?
Are you ok to work with salary in the range of 14000 to 16000 per month?
Language:
* English & Hindi (Required)
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