Job Description

We

Requires E-commerce Operations Executive for a Pharma Company at Lower Parel

Post:- E-commerce Operations Executive

Experience:- 2 years in E-commerce Operations

Salary: - Nego

Location:- Lower Parel, Mumbai

Travelling Allowance - First Class Train Pass

Role Overview

The E-commerce Operations Executive will be responsible for ensuring product availability, monitoring inventory levels, and coordinating with warehouses and the head office team to

ensure smooth order fulfillment. This role requires a proactive individual with strong coordination skills, attention to detail, and experience in handling FBA (Fulfilled by Amazon)

and FBF (Fulfilled by Flipkart) operations.

Duties and Responsibilities:-

Inventory Management & Order Fulfillment

Monitor stock levels across

Flipkart, Amazon, Zepto, Tata 1mg, and other e-commerce platforms.

Ensure timely replenishment of

inventory in FBA/FBF warehouses

to prevent stockouts. Coordinate with the warehouse team for stock dispatch and real-time inventory updates. Track and report any inventory discrepancies and work with relevant teams to resolve them.
Order Processing & Execution:-

Oversee order processing to ensure timely dispatch and fulfillment. Handle order exceptions, cancellations, and returns in coordination with the warehouse and customer support teams. Ensure adherence to platform-specific SLAs for order fulfillment.
Coordination & Communication:-

Act as the liaison between the warehouse, head office, and e-commerce partners to ensure seamless execution of operations. Work closely with the logistics team to manage shipping, returns, and reverse logistics. Communicate effectively with account managers of different platforms to resolve any operational issues.
Platform Performance & Compliance:-

Ensure product listings comply with the guidelines of each platform. Regularly check account health metrics (late dispatch rates, cancellations, stock availability, etc.). Identify process improvements to enhance operational efficiency.
Requirements

Experience in managing e-commerce operations, preferably with Amazon, Flipkart, Zepto, Tata 1mg. Knowledge of FBA, FBF, and warehouse coordination. Strong analytical skills with the ability to track inventory movement and forecast demand. Excellent communication and problem-solving skills to manage platform-related challenges. Familiarity with e-commerce dashboards, order management systems (OMS), and inventory management tools. Ability to multitask and work efficiently in a fast-paced environment.
Qualifications

Bachelor's degree in Marketing or a relevant field

Prior experience in FMCG, Beauty, or Skincare e-commerce operations.

Hands-on

experience with Amazon Seller Central, Flipkart Seller Hub, Tata 1mg, Zepto and other ecommerce seller platforms.

Proficient in using Unicommerce, Shiprocket, WareIQ and other e commerce aggerator applications.

Working Days | Monday to Friday: 8:30 am - 5:30 pm | Saturday & Sunday: Closed

Notes: If above details suitable your profile then kindly forward your updates Resume on

jyotsna.fasttrackjobs@gmail.com

with Below Details

Experience

Current Salary

Expected Salary

Notice Period

Also Share This opportunity to Your Friends circle who need Job

Feel free to call.

Regards,

Jyotsna T

93097 57771

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?45,000.00 per month

Work Location: In person