Job Description

About Us

GoZupees is a fast-growing AI and growth solutions company building enterprise-grade voice agents, agentic AI systems, and intelligent dashboards for global clients across

telecom, SaaS, and eCommerce

. We also work with DTC/eCommerce brands to scale revenue through email/SMS, affiliate and partnership marketing, and AI-driven customer retention strategies.

We are looking for a

highly organized Executive Operations Associate

to join our team in India. This role is designed for someone who thrives in a fast-paced environment, is comfortable using AI tools, and can act as the backbone of our operations -- keeping projects, documents, and communication flowing smoothly across multiple industries, especially

eCommerce

.

Key ResponsibilitiesDocumentation & Communication

Draft, edit, and format proposals, SOWs, and client-facing documents. Use AI tools (ChatGPT, Jasper, Notion AI) to create first drafts of content, then refine for clarity and polish. Prepare meeting agendas, capture detailed notes, and circulate action items with clear owners and deadlines. Draft email updates and internal comms for leadership review.

Project & Task Management

Maintain project trackers in ClickUp/Notion/Google Sheets. Ensure deadlines, deliverables, and follow-ups are monitored and completed on time. Act as a central coordination point between leadership and the wider team.

Research & Intelligence

Conduct quick market scans, competitor research, and background notes on clients. Build and maintain lists (prospects, contacts, influencers, etc.) to support business development. Track

eCommerce industry news

(Shopify ecosystem, retention marketing, partnership trends) to support leadership insights. Curate case studies and benchmarks on

DTC/eCommerce growth strategies

for internal and client use.

Administrative Support

Manage calendars, schedules, and time zone coordination for global clients. Organize documents, NDAs, contracts, and compliance packs. Assist with onboarding checklists for new hires and vendors.

Requirements

3-6 years of experience in a

support, EA, or project coordination role

(consulting, tech, eCommerce, or fast-growth company background preferred). Excellent written and verbal English skills. Strong organizational and multitasking abilities. Proficiency in Google Workspace, Notion/ClickUp, and familiarity with Slack/Zoom. Comfort with using

AI tools

for drafting, summarization, and document creation. Proactive mindset -- able to anticipate needs, flag issues, and stay ahead of deadlines.

Nice to Have

Exposure to

DTC/eCommerce brands

, agencies, or SaaS supporting online retail. Experience handling international stakeholders and senior executives. Familiarity with CRM tools (HubSpot, Apollo, Airtable).

Compensation & Benefits

Competitive salary:

₹35,000 - ₹75,000/month

depending on experience. Work-from-home, with potential in-person meetups for training/strategy. Opportunity to work directly with global executives on cutting-edge

AI and eCommerce growth projects

. Clear growth path into

Operations Manager

or

Chief of Staff

track.

How to Apply

Send your CV along with a short note on:

Your experience with managing documents, schedules, and research. An example of how you've supported

eCommerce or online business projects

(if any). How you've used AI tools to improve efficiency.
Job Type: Full-time

Pay: ₹35,000.00 - ₹75,000.00 per month