Job Description

About Us:

House of Fett

is a

premium womenswear

fashion brand with

15+ stores

across India. Known for its trend-driven collections and creative innovation, the brand is now looking for an experienced

E-Commerce Manager

to lead and streamline its

online order management and dispatch operations

.

Key Responsibilities:

Lead the end-to-end management of e-commerce orders from brand website and marketplaces (e.g.,

Myntra, Nykaa,Ajio

etc...)

Ensure timely dispatch within 24 hours of order placement Oversee coordination with warehouse, courier partners, and store teams for smooth fulfillment. Take full ownership of the e-commerce dispatch process and ensure operational efficiency Monitor order status, returns, exchanges, and customer satisfaction metrics Ensure excellent customer service and on-time resolutions of online queries Maintain stock accuracy across platforms, coordinate restocking and replenishment Collaborate with the marketing, design, and tech teams for product listings, pricing, promotions Generate and analyze performance reports (sales, dispatch TAT, order volumes, etc.) Identify operational gaps and implement improvements for faster order cycles

Requirements:

2-4 years of experience in e-commerce operations (preferably fashion/apparel) Strong working knowledge of platforms like Shopify, Unicommerce, and Excel Excellent leadership, coordination, and time-management skills Experience handling high-volume orders and customer escalations A problem-solving mindset with a strong understanding of online consumer behavior

Perks:

Join a fast-growing premium fashion brand with national presence Lead your own team and make a measurable impact Employee discounts and access to new launches.
Email:

hr@houseoffett.com

|| +91 93556 17756 (Vikas Jha - HR Department)

Job Type: Full-time

Pay: ?30,000.00 - ?50,000.00 per month

Schedule:

Day shift Morning shift
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How much revenue was generated in your last company?
Experience:

Retail E commerce Manager : 3 years (Required)
Language:

Hindi (Required) English (Required)
Work Location: In person