Job Description

Position:

E-commerce Manager

Brand:

Aquench (Electrolyte & Hydration Solutions)

Company:

Protectol Healthcare Pvt. Ltd.

Location:

Kochi, India

Reports to:

Brand Manager

About the Company

Protectol Healthcare Pvt. Ltd. is a growing FMCG & healthcare company committed to delivering innovative wellness and hydration solutions. Our flagship brand,

Aquench

, is a scientifically formulated electrolyte drink designed to support hydration, energy, and performance.

We are now seeking a

dynamic and results-driven E-commerce Manager

to spearhead Aquench's digital growth across multiple platforms.

Role Overview

The E-commerce Manager will be responsible for managing and scaling Aquench's online sales channels, including D2C platforms, leading e-commerce marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.), and strategic online partnerships. This role demands strong analytical skills, growth mindset, and hands-on execution capability.

Key Responsibilities

1. Strategy & Planning

Develop and execute Aquench's e-commerce growth strategy aligned with brand and business objectives. Identify new digital channels and partnerships for expansion.

2. Marketplace Management

Manage product listings, content optimization, pricing, and inventory on marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.). Handle vendor/seller central portals, ensuring compliance with marketplace policies. Negotiate with platform teams for visibility, offers, and marketing placements.

3. D2C Growth

Build and manage Aquench's direct-to-consumer (D2C) store. Oversee customer journey optimization (UI/UX, cart conversions, checkout, and retention). Implement subscription models, bundling, and loyalty programs.

4. Sales & Performance Marketing

Plan and execute campaigns for sales growth, visibility, and conversions. Work with digital marketing team on performance ads (Google, Meta, Amazon Ads). Track ROAS, CAC, and CLTV to ensure profitability.

5. Operations & Supply Chain

Coordinate with warehousing, logistics, and distributors for smooth fulfillment. Manage demand forecasting, returns, and SLA adherence.

6. Data & Reporting

Analyze sales data, consumer trends, and competitor activity. Prepare weekly/monthly performance reports with actionable insights.

Qualifications & Skills

3-4 years of experience in

E-commerce management

(FMCG/Healthcare preferred). Proven track record of scaling D2C or marketplace sales. Strong knowledge of

Amazon Seller Central, Flipkart Seller Hub, Blinkit/Zepto ops

.Understanding of SEO, performance marketing, and analytics tools. Excellent negotiation, problem-solving, and communication skills. Strong analytical mindset with proficiency in Excel/Google Sheets.

What We Offer

Opportunity to build and scale a

fast-growing hydration brand

. A performance-driven, collaborative work culture. Competitive compensation with growth-linked incentives.

Provident Fund (PF).

Comprehensive Medical Insurance.

Cellphone reimbursement.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Internet reimbursement Paid sick time Provident Fund
Work Location: In person