Job Description

Job Title:

E-commerce Manager

Department:

E-commerce / Digital Business

Industry:

Organic Skin Care / FMCG / D2C

Employment Type:

Full-Time

Experience:

2-5 Years (E-commerce / D2C / FMCG preferred)

Job Summary:

We are seeking a

results-driven E-commerce Manager

to lead and manage our online business for

Organic Skin Care products

. The role involves end-to-end ownership of marketplace operations, digital marketing, sales growth, inventory & logistics coordination, and managing a cross-functional team to scale online revenue profitably.

Key Responsibilities:Marketplace & Website Management

Manage product listings on e-commerce platforms such as

Amazon, Flipkart, Myntra, Nykaa, Shopify, Meesho

, and other relevant platforms. Ensure accurate product titles, descriptions, keywords, pricing, images, and compliance with platform guidelines. Monitor platform performance, ratings, reviews, and customer feedback.

Graphics & Content Coordination

Coordinate with designers for

product images, banners, creatives, A+ content, and brand visuals

. Ensure brand consistency across all online platforms. Plan creatives for campaigns, festivals, and promotions.

Digital Marketing & Growth

Plan and execute

digital marketing strategies

including: Google Ads Meta (Facebook & Instagram) Ads Influencer marketing Email & WhatsApp marketing Manage marketplace ads and promotions to improve visibility and sales. Optimize ROI and marketing budgets.

SEO & Organic Growth

Implement SEO strategies for website and marketplace listings. Perform keyword research, content optimization, and ranking analysis. Improve organic traffic and conversion rates.

Social Media Management

Oversee social media platforms (Instagram, Facebook, YouTube, etc.). Plan content calendars, campaigns, and engagement activities. Track performance metrics and audience growth.

Sales Forecasting & Reporting

Prepare

sales forecasts

, demand planning, and growth projections. Analyze sales data, conversion rates, and customer behavior. Generate weekly and monthly MIS reports for management.

Inventory & Logistics Management

Monitor inventory levels to avoid stock-outs or overstocking. Coordinate with warehouse, logistics partners, and fulfillment centers. Manage order processing, dispatch, returns, and reverse logistics. Ensure timely delivery and high customer satisfaction.

Team Management

Lead and manage teams handling: Listings & catalog Digital marketing Customer support Logistics coordination Assign targets, monitor performance, and ensure timely execution. Train team members on platforms, tools, and best practices.

Key Skills & Competencies:Technical Skills

Strong understanding of e-commerce marketplaces & D2C platforms Knowledge of digital marketing, SEO, and performance ads Experience with inventory planning and logistics coordination Proficiency in MS Excel, Google Analytics, Ads dashboards Basic understanding of graphic requirements and branding

Behavioral Skills

Strong leadership and team-handling ability Analytical and data-driven mindset Excellent communication and coordination skills Ability to multitask and work in a fast-paced environment
Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Work Location: In person