Job Description

Job Overview

:
We are seeking an experienced and strategic

E-Commerce manager

for our online business operations. This role is responsible for overseeing the entire D2C e-commerce ecosystem--from platform management and revenue generation to logistics coordination and customer experience enhancement. The ideal candidate should have a strong analytical mindset, e-commerce platform expertise, and a proven track record in driving digital revenue.

Key Responsibilities:

Platform & Store Management

- Oversee daily operations on e-commerce platforms (Shopify, WooCommerce, Magento, Amazon, Flipkart, Nykaa, etc.), including product listings, pricing, content, and inventory sync.

Content Optimization

- Enhance product titles, descriptions, keywords, and images to improve visibility, search rankings, and conversions.

Sales & Revenue Growth

- Drive KPIs such as revenue, AOV (average order value), cart abandonment reduction, and conversion rate improvement.

Campaign Coordination

- Work with digital marketing teams on SEO, PPC, email, SMS, and paid ad campaigns, ensuring data-driven execution.

Customer Experience

- Ensure a smooth checkout, payment, delivery, and return process, address customer queries and escalations promptly.

Promotions & Offers

- Plan, execute, and track performance of discounts, bundles, upsells, and cross-sell strategies.

Inventory & Logistics

- Coordinate with warehouses/fulfillment partners to maintain accurate stock levels and ensure timely order dispatch.

Analytics & Reporting

- Use tools like GA4, Shopify Analytics, and marketplace dashboards to track performance, generate reports, and identify growth opportunities.

UX & Conversion Optimization

- Implement site improvements, CRO audits, and A/B tests to enhance user engagement and conversions.

Market & Competitor Analysis

- Stay updated with e-commerce trends, platform policies, and competitor activities to adapt strategies proactively.
Job Type: Full-time

Pay: From ?300,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Leave encashment Provident Fund
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your current CTC in LPA? What is your expected CTC in LPA? What is your notice period in day? Name the tools you have used in your total experience? Name the platforms you have worked in your total experience?
Education:

Bachelor's (Required)
Experience:

E-Commerce: 3 years (Required)
Language:

English (Required)
Location:

Ahmedabad, Gujarat (Required)
Work Location: In person