The ideal candidate will be responsible for managing product listings, sales growth, performance marketing coordination, and ensuring seamless operations across all digital platforms. This role combines strategic thinking, analytical skills, and hands-on execution to drive revenue and deliver a strong brand experience online.
Key Responsibilities:E-commerce Operations
Manage daily operations and product listings across
Amazon, Flipkart, Nykaa, and Myntra
.
Ensure accurate product information, descriptions, pricing, and stock updates.
Oversee order processing, returns, and inventory management in coordination with the operations team.
Plan and execute platform-specific promotions, discounts, and seasonal offers.
Maintain strong relationships with platform account managers.
Sales & Performance Management
Monitor daily/weekly/monthly
sales performance and growth KPIs
across all platforms.
Develop strategies to improve visibility, conversions, and sales performance.
Optimize product listings and campaigns for
higher rankings and ROI
.
Track and analyze performance metrics such as CTR, conversions, and revenue.
Prepare and present regular reports with insights and recommendations.
Marketing & Merchandising
Coordinate with the marketing team to implement online marketing campaigns, banners, and ad creatives.
Manage
advertising campaigns
on Amazon Ads, Myntra Ads, and other marketplace dashboards.
Work with the creative team to ensure all imagery, content, and product storytelling align with the brand's tone and aesthetic.
Execute product launches and promotional events across online platforms.
Customer Experience & Optimization
Ensure smooth customer experience across all e-commerce touchpoints.
Monitor customer reviews and feedback, and coordinate with the customer service team to resolve issues.
Collaborate with developers/designers to enhance the
website's UX/UI and conversion rates
.
Stay updated on e-commerce trends, competitor activities, and platform updates.
Job Types: Full-time, Permanent
Pay: ?12,436.81 - ?53,483.66 per month
Benefits:
Paid sick time
Work Location: In person
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