Job Description

Duties of an E-commerce Manager (Online Sales Focus)1. Online Sales Management

Plan and execute strategies to increase online sales revenue Monitor daily, weekly, and monthly sales performance Set and achieve sales targets across marketplaces and D2C platforms Analyze sales trends, conversion rates, and average order value
2. Marketplace Management (Amazon, Flipkart, etc.)

Manage Seller Central and Vendor Central accounts Optimize product listings including titles, keywords, images, and descriptions Plan and execute deals, discounts, and festive sales campaigns Manage pricing strategy and Buy Box performance Monitor account health metrics such as returns, cancellations, and order defect rate
3. Digital Marketing and Promotions

Manage marketplace advertising including Amazon PPC Coordinate Google Ads and Meta Ads for website sales Plan influencer and affiliate marketing activities Track advertising spend, ROAS, and customer acquisition cost Optimize campaigns to improve conversion and profitability
4. Data Analysis and Reporting

Prepare regular sales and performance reports Analyze traffic, conversion, and customer behavior Use Excel, Google Analytics, and marketplace reports Identify underperforming products and recommend corrective actions
5. Inventory and Order Management

Maintain optimal inventory levels to avoid stockouts or overstocking Forecast demand based on sales data and seasonality Coordinate with warehouse and logistics teams Reduce return rates, RTO, and delivery delays
6. Team and Vendor Coordination

Coordinate with catalog, marketing, logistics, and customer support teams Work with external vendors, agencies, and marketplace account managers Assign targets and monitor team performance
7. Customer Experience and Review Management

Monitor customer feedback, ratings, and reviews Resolve customer escalations and service issues Improve product content based on customer insights Drive repeat purchases and customer loyalty initiatives
8. Compliance and Platform Policies

Ensure adherence to marketplace policies and guidelines Handle listing issues, warnings, suspensions, and appeals Coordinate with finance and compliance teams for GST and invoicing requirements
9. Growth and Expansion Strategy

Launch new products on online platforms Expand business to new marketplaces and regions Improve website user experience and checkout flow Develop long-term online growth strategies
Job Types: Full-time, Part-time

Pay: ?29,605.03 - ?55,885.25 per month

Expected hours: No more than 8 per week

Benefits:

Cell phone reimbursement Paid sick time Paid time off Work from home
Work Location: In person