Job Description

We are looking for a Functional Testing Specialist with strong knowledge of e- commerce systems and workflows. The ideal candidate will be responsible for validating functional accuracy, conducting UAT, documenting business flows, and ensuring a seamless digital experience across the e-commerce platform.

This role requires a functional tester's mindset -- ensuring that every release meets business requirements, performs optimally, and delivers an intuitive customer experience.

Key Responsibilities:

Perform end-to-end functional testing of e-commerce modules: browsing, cart, checkout, payments, and order tracking. Conduct UAT (User Acceptance Testing) with business stakeholders before releases. Identify defects, log them clearly, and collaborate with the development team for resolution. Validate integrations with external systems such as ERP, CRM, Payment Gateways, and Logistics tools. Create and maintain test cases, test scenarios, and regression suites. Participate in release validation, smoke testing, and defect verification.
Business & Functional Analysis:

Understand and map business requirements into functional test cases. Collaborate with business teams to gather requirements and write BRDs/FSDs. Translate business workflows into testable use cases. Ensure functional coverage across different user journeys and personas.
Cross-Functional Collaboration:

Participate in sprint planning, demos, and retrospectives to ensure QA readiness. Provide inputs for process improvement and quality optimization.
Reporting & Documentation:

Prepare detailed test summary reports and defect metrics. Maintain updated traceability matrices linking requirements to test cases. Support release readiness reviews with evidence-based validation.
Required Skills & Qualifications:

Bachelor's degree in Computer Science, Information Systems, or a related field. 2-4 years of functional testing or QA experience in e-commerce platforms. Hands-on understanding of Shopify, Salesforce, WooCommerce, Magento, or custom-built systems. Strong knowledge of API testing, data validation, and integration workflows. Ability to write and manage test cases, BRDs, and UAT documentation. Analytical mindset with attention to functional detail and user experience.
Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Work Location: In person