Job Description

Job description

Job Title: E-commerce Executive

Key Responsibilities:

Product Management

: Manage product listings across e-commerce platforms. Ensure accurate product descriptions, images, pricing, and specifications. Conduct regular audits to ensure product data is up-to-date. Implement discounts, and coupons to boost product visibility and sales. Collaborate with the Account Manager to enhance performance on e-commerce platforms.

Order Management

: Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team. Monitor and manage stock levels, coordinating with the inventory team to prevent stockouts.

Customer Service

: Address customer queries and complaints promptly and professionally. Handle returns, raise claims, and refunds as per company policy. Ensure customer satisfaction and work towards improving ratings and reviews.

Reporting & Analytics

: Generate and analyse sales reports, inventory reports, and other reports. Maintain MIS of daily orders.

Qualifications:

Graduate in any field.

Experience:

1-3 years

of experience in e-commerce management or a similar role. Experience working with e-commerce platforms like Amazon, Flipkart etc.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Schedule:

Day shift
Experience:

E-commerce: 2 years (Preferred) total work: 2 years (Preferred)
Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

Day shift
Experience:

E-Commerce: 2 years (Preferred)
Work Location: In person