Job Description

Job Title:

E-Commerce Executive

Location:

Phoolbagan, Kolkata

Experience Required:

Minimum 6 Years

Salary:

Up to ?25,000 per month

Job Type:

Full-Time

Job Summary:

We are seeking a skilled and experienced

E-Commerce Executive

to manage product listings, handle customer leads, and support daily online sales operations. The ideal candidate will have at least 6 years of experience in e-commerce operations, with strong attention to detail and a proactive approach to lead conversion and platform management.

Key Responsibilities:

Product Listing:

Create, update, and manage product listings across various online marketplaces (Amazon, Flipkart, etc.) and/or brand website. Ensure accuracy in product details, pricing, images, specifications, and SEO-friendly descriptions. Monitor stock levels and coordinate with the inventory team for replenishment.

Lead Management:

Attend to customer inquiries from various platforms (email, calls, chat, social media). Follow up on leads and convert them into successful sales. Maintain a database of leads and update their status regularly.

Order Processing & Coordination:

Ensure smooth order processing, coordination with logistics, and timely dispatch. Track and resolve any order-related issues, including returns, cancellations, and complaints.

Marketplace Management:

Manage seller accounts, promotions, pricing strategies, and rating/review analysis. Coordinate with marketplace account managers to ensure compliance and visibility.

Reporting & Analytics:

Maintain sales reports and performance dashboards. Analyze traffic and sales data to identify trends and improve listings.

Requirements:

Minimum 6 years of experience in E-Commerce operations. Hands-on experience with major online marketplaces (Amazon, Flipkart, etc.). Proficient in Excel, listing tools, and e-commerce dashboards. Strong communication and interpersonal skills. Ability to multitask and meet deadlines.
Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Schedule:

Day shift
Application Question(s):

How many Years of experience you have as E commerce executive ? where are you located at kolkata ? What is your present Salary ?
Experience:

Product Listing: 6 years (Preferred)
Work Location: In person